Sunday, May 24, 2015

Software Demos

Software Demos
Demos are a critical part of every business analytics implementation. There are frequent occasions during any project where we have to show present tools & processes:
At the beginning, we might show the new software to our users to educate them. Later on we might want to review a prototype and we need to solicit productive feedback based on the demo.
Training sessions require us to teach the new process and tool while also obtaining buy-in from the business.
Use the right approach for the medium
Modern demos can be live, web based, and even canned (down-loadable, CD based, etc…). Each mode has unique advantages and disadvantages, be aware of them.
Web demos, are less interactive and you often can’t tell if the audience is with you or not. There are several ways to fight this:
  • Have a sales person on-site with the customer to act as your eyes and ears. They can help keep the audience engaged and let you know when you need to change course to keep them interested.
  • Take advantage of the polling and online question features provided in web demo software.
  • Ask questions and allow the audience to respond.
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